New FAQ : Question

New FAQ : Answer

My payment was rejected, what do I do?

Use the dedicated link and please try and re-enter your payment. If possible, we suggest using an alternative credit or debit card then the one you initially tried. If the issue persists please contact customer support at: help@simplybail.com

What can I use to pay (Credit Cards, Debit Cards, Venmo, Paypal, Apple Pay, Bitcoin)?

Simply Bail currently accepts major credit and debit cards for payment

How do I contact my selected bail bond agent?

Once the bail bond agent has approved your request, you will automatically be notified by your preferred method (text/email) within seconds, and will be provided with an email and phone contact, in case you need to contact them directly. Once the request is approved, we can assure you your selected bail bond agent has everything […]

Is my bail payment refundable?

The payment you make to the bail bond agent (usually a percentage of the bail required to release your friend/ loved one) is NON-REFUNDABLE. Please refer any additional questions to your bail bond agent directly.

I lost my dedicated link, what do I do?

Not to worry, click here, or on the homepage of Simply Bail there is a button at the bottom labeled “Help, I need my dedicated link again”. Press that button, and enter your email address and some other information and we will securely email you the dedicated link. This will not affect any of the […]

How long does it take to get someone out of jail?

Simply Bail is the fastest way to get your friend/ loved one out of jail! Just like Simply Bail notifies you when bail has been set and your friend/loved one is processed in the jail system, it automatically submits the information you supplied and your payment information to your selected bail bond agent so they […]

What if my friend/loved one does not come up in the search results?

Don’t worry! It can take up to 72 Hours for the jail to process the paperwork from the court that set his/her bail. Simply Bail will automatically contact you by your preferred method (text/email) within seconds of your friend/loved one’s information being processed by the jail system and showing he/she is eligible for bail. If […]